About the product
What does Healthproximate help with?
What does Healthproximate help with?
Healthproximate helps hospitals, providers, and payor organizations understand the
clinical and financial shape of the care they deliver — typical cost and revenue
per procedure, how outcomes and length of stay vary, what a future case is likely
to look like, and how a pricing or supply change would affect revenue. See the
Overview.
Which workflow should I use?
Which workflow should I use?
- Dashboard — the typical shape of one procedure, condition, or DRG.
- Analytics — a metric trended over a date range and broken down by surgeon, payor, provider, or client.
- Predictions — an estimate for a hypothetical/future case.
- Simulation — the revenue impact of a price or discount change.
Why are some metrics named differently across workflows?
Why are some metrics named differently across workflows?
Each workflow has its own metric vocabulary. The clearest example: billed revenue
is called
revenue in Analytics and the Dashboard, but price in Predictions.
Each workflow page lists its exact metric values.Onboarding & access
How do I get access?
How do I get access?
Access is provisioned per organization. If you don’t have a login, your
organization administrator or the Valiance Health team can set one up — email
admin@valiancehealth.ai. See
Getting Started.
What does onboarding involve?
What does onboarding involve?
Your organization’s case, cost, and billing data is onboarded as part of
implementation, after which the workflows produce meaningful results. Walk through
the Onboarding Checklist to confirm you’re
set up and your first results look right.
Why is a metric or workflow unavailable to me?
Why is a metric or workflow unavailable to me?
Data
Is my data isolated from other organizations?
Is my data isolated from other organizations?
Yes. Healthproximate is multi-tenant and every result is scoped to your own
organization. You never select or see another organization’s data.
What file formats can I upload?
What file formats can I upload?
The secure upload API accepts common document and data formats (for example PDF,
CSV, XLSX, and similar). Files must include a valid extension. See the
API Overview.
Where is data stored?
Where is data stored?
Uploaded files are stored in isolated, organization-specific cloud storage. For
detailed security, privacy, and data-handling information, see the
Security and
Privacy Policy pages on the main
Valiance Health website.
API & integration
How do I get an API key?
How do I get an API key?
Contact the team at admin@valiancehealth.ai with
your organization details to request credentials. See the
API Overview.
Where is the full API reference?
Where is the full API reference?
The public API Overview covers the high-level model. Detailed and
restricted implementation references are available only through controlled access
channels to approved customers and partners.
Can I rotate my API key?
Can I rotate my API key?
Yes. Contact support to rotate a key; the previous key typically remains valid for
a short transition period.
Support
How do I get help?
How do I get help?
Email admin@valiancehealth.ai. See the
Support page for what to include so we can help quickly.

