1. Access prerequisites
1
Confirm you can sign in
Verify your login works and you land on the dashboard. If not, contact your
organization administrator or admin@valiancehealth.ai.
2
Confirm your organization is correct
All data is scoped to your organization. Confirm the organization shown is the one
you expect.
3
(Optional) Confirm API credentials
If you’ll integrate programmatically, confirm you have a working API key or token.
See the API Overview.
2. Data and access expectations
- Your organization’s case, cost, and billing data should be onboarded before results are meaningful.
- Available metrics depend on your organization type. For example, hospital-only metrics such as hospital revenue, profit, and margin are not applicable to insurance/payor organizations.
Metric and prediction availability can vary by organization. If a metric you expect
is missing or greyed out, it may not apply to your organization type — confirm with
Support rather than assuming a data error.
3. First screens to review
1
Search for a familiar procedure
Use the search box (Entity Resolver) to find a
procedure you know well and select it.
2
Open the Dashboard
Review the Dashboard distribution for that procedure —
mean and median across key metrics.
3
Open Analytics
Run an Analytics view over a recent date range (the
default lookback is the last 365 days) and confirm the totals look plausible.
4. First outputs to validate
- Do procedure volumes roughly match what you’d expect for the period?
- Do revenue and cost figures land in a believable range for your organization?
- Do length-of-stay and surgical-time values look reasonable?
5. When to contact support
Contact admin@valiancehealth.ai if:- You cannot sign in or see no data.
- Figures look implausible or inconsistent with your records.
- A metric or workflow you expected is unavailable.
- You need API access or key rotation.
Continue to First Steps
Learn how to choose the right workflow for your question.