1. Access prerequisites
Confirm you can sign in
Verify your login works and you land on the dashboard. If not, contact your
organization administrator or admin@valiancehealth.ai.
Confirm your organization is correct
All data is scoped to your organization. Confirm the organization shown is the one
you expect.
(Optional) Confirm API credentials
If you’ll integrate programmatically, confirm you have a working API key or token.
See the API Overview.
2. Data and access expectations
- Your organization’s case, cost, and billing data should be onboarded before results are meaningful.
- Available metrics depend on your organization type. For example, hospital-only metrics such as hospital revenue, profit, and margin are not applicable to insurance/payor organizations.
Metric and prediction availability can vary by organization. If a metric you expect
is missing or greyed out, it may not apply to your organization type — confirm with
Support rather than assuming a data error.
3. First screens to review
Search for a familiar procedure
Use the search box (Entity Resolver) to find a
procedure you know well and select it.
Open the Dashboard
Review the Dashboard distribution for that procedure —
mean and median across key metrics.
Open Analytics
Run an Analytics view over a recent date range (the
default lookback is the last 365 days) and confirm the totals look plausible.
4. First outputs to validate
- Do procedure volumes roughly match what you’d expect for the period?
- Do revenue and cost figures land in a believable range for your organization?
- Do length-of-stay and surgical-time values look reasonable?
5. When to contact support
Contact admin@valiancehealth.ai if:- You cannot sign in or see no data.
- Figures look implausible or inconsistent with your records.
- A metric or workflow you expected is unavailable.
- You need API access or key rotation.
Continue to First Steps
Learn how to choose the right workflow for your question.